FAQs
Full Terms and Conditions can be found here - however, I am just one person selling my work. Please be kind. I will always do my best to help you if you contact me.
I cannot be held responsible for any customs or duty/tax fees that are applied to your parcel. Please do not ask me to send products as gifts as this will invalidate insurance.
Postage
All artwork will arrive flatpacked and mounted in cellowrap on mountboard unless specifically stated otherwise in the listing.
FOR UK MAINLAND ONLY: Postage is free for orders over £30. Prints will be sent recorded delivery with tracking and a signature. I dispatch products within 3 working days on a 24 hour tracked service. You will receive your order within 5 working days. If you need an order quickly please let me know before ordering.
FOR INTERNATIONAL ORDERS / OUTSIDE UK MAINLAND: Orders will be dispatched within 3 working days and delivery time will depend on where you are ordering from. I am slowly trying to add international postage options to this web shop. Please message me if postage options for you are not available.
About your print
Etchings, and hand made original prints are printed with a paper border. Please note the image size dimensions is the image itself and does not include any borders, signatures or edition numbers.
Original prints are editioned, signed and dated below the image.
Sold out work
If a print is showing as sold out please email me if you would like it. Often these are drying in the print room or waiting to be printed!
Please contact me in the first instance to inititate a return. I am not a big company - I am one artist working out of my little studio in Cornwall. Please send any items back for return in pristine condition. Any items returned that are damaged or unuseable will be rejected for return.
Most of my work is in black and white but coloured work might change slightly from screen to real life. I cannot control these changes and do my best to represent the most true colour I can on upload to my shop.
